Privacy policies

TERMS AND CONDITIONS OF USE AND PRIVACY POLICY OF THE “WEB PAGE www.panamatours.com”

Central de Turismo Interno, SA, is a company duly constituted and existing under the laws of the Republic of Panama, with address in El Dorado, Panama City, Panama, with contact email info@panamatours.com (hereinafter the Company, our, us). We want you to be familiar with how we collect, use and disclose your personal data. This Privacy Notice is designed to help you understand our privacy practices, including what personal data we collect, why we collect it, what we do with it, and how we protect it, as well as your individual rights.

We appreciate your interest in our Company and our products. By accessing or using the site www.panamatours.com and/or its related channels (hereinafter the Web), including but not limited to online services, mobile applications and other social media platforms (each, a “Site”), whether automated or not, you agree that you will be bound by these Terms of Use and the terms and conditions referenced below or otherwise additional may apply to specific areas of the site. Please read these Terms of Use before using the Website.

Your privacy is of real importance to us. You have shown your trust in us by interacting with the Company Pages and we value that trust. This means that we are committed to protecting your privacy at all times.

TYPE OF INFORMATION COLLECTED, TIME AND FORM OF PROTECTION

By personal data we understand that we refer to the information related to the user and that allows us to identify it, either directly or in combination with other information that we may have. Such data may be collected when you register for marketing communications and promotions, participation in sweepstakes, contests and other similar activities. Also when making comments, questions, ratings and reviews of products online or when interacting through our communications channel or contacts. Interaction can also occur through our social networks and blogs by liking a post, sharing information, posting comments, and submitting comments and/or criticism. In this sense, your personal data will be processed by a third party that offers digital marketing services to the Company and therefore will have a copy of your public interactions with us.

The use given to these data is given with the purpose of providing the service offered, as well as improving our products or services and improving your user experience; but also in order to have a general overview of the category of audiences that are interested in certain products or services.

In the course of providing services, we may collect information that could reveal your racial or ethnic origin, your physical or mental health, or your religious beliefs. This information is considered as “sensitive personal data”. Said data will only be collected when you have given your explicit consent, when it is necessary, or when you have deliberately made this information public.

In order to protect your information we try to use reasonable organizational, technical and administrative measures to protect your personal data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at info@panamatours.com

Your data will be kept for the time necessary or permitted for the purposes for which it was collected. The criteria we use to determine our retention periods include: the length of time we have an ongoing relationship with you, if there is a legal requirement to which we are subject; or if retention is advisable under our legal position (for example, in relation to applicable statutes of limitations, litigation or regulatory investigations).

If you wish, you may submit a request to rectify, delete, restrict, refuse or consent to the processing of personal data that you have previously provided to us, or also submit a request to receive an electronic copy of your personal data to transmit to another company ( to the extent that the applicable legislation allows this right of data portability), you can write to us at info@panamatours.com. We will respond to your request in accordance with applicable law.

We appreciate that at the time of making your request, you are as clear and explicit as possible indicating what actions you wish to take regarding your data. Take into account that we can only carry out the actions that you have expressly indicated to us and it will be necessary to verify your identity prior to executing the requested action.

USE OF PERSONAL DATA

The personal data that you voluntarily provide will be used for the following:

• Completing requests: the data provided may be used to execute and deliver the contracted services as requested.
• Business Communications: We may sometimes send information about our programs, products, and services that we think may be of interest to you. The contact information may also be used to send communications, newsletters, bulletins or share news that we consider relevant to keep our relationship up to date. In case you prefer that we do not send these communications, please let us know at info@panamatours.com
• Related activities: we may use your information for activities related to the service provided such as data analysis, improvements in the efficiency of services, updates, editions, customer support, personalizing the content offered on the site, confirming that the service was received, sending advertising material related to services, product development, surveys, market research and account management.
• We reserve the right to use data for sending important communications about the site, products, services, account status, terms and conditions or any policy, agreements or transactions relevant to our site and/or business relationship. Since this is relevant and important information for the services you will be receiving, you cannot request to be unsubscribed from this list, since we must comply with the legal obligation to report changes that affect our business relationship.
• Personal data may be used if required by court order, competent authority or applicable law.

COOKIE POLICIES

“Cookies” are small data files stored on your device at the request of a website. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize to user. Cookies may also be used to enhance your experience on the Site (for example, by storing your username) and/or to obtain general usage and aggregate statistical information. Most browsers can be set to detect cookies and will give you an opportunity to reject them, but rejecting cookies may, in some cases, limit your use of the Site or its features.

The first purpose of Cookies is to provide the User with faster access to the selected Services. In addition, Cookies personalize services and advertising, facilitating and offering you information that is of interest to you or that may be of interest to you, based on your use of the Web.

This website uses Cookies to personalize and facilitate user navigation as much as possible. Cookies are only associated with an anonymous user and their computer and do not provide references that allow their personal data to be deduced. You can configure your browser to notify and reject the installation of Cookies sent by the Web, without this affecting the user’s ability to access the content. However, we point out that, in any case, the quality of operation of the Web may decrease.

“Local Shared Objects”, such as “Flash cookies”, may be stored on your computer or device by a media player or other software installed on your computer or device. Local shared objects work a lot like cookies, but they can’t be handled the same way. Depending on how local shared objects are enabled on your computer or device, you may be able to manage them through software settings.

The above tracking technologies may be deployed by us or our service providers on our behalf. We may use third-party web beacons to help analyze where visitors go and what they do while visiting our website. By using our site, you agree to our use of these tracking technologies.

SOCIAL NETWORKS

We may maintain a presence on various social media and blogging platforms, such as Facebook, Instagram, Twitter, Youtube, WordPress, Google+, Pinterest, and the like. We may also incorporate some third party social media features or use third party platforms provided to publish or operate the Site or part of it. Through these platforms and features, we receive some personal data and some information about your use of the site, and this Privacy Policy applies to that information as well. In addition, some of our social media or blogging platform providers (such as, but not limited to, Facebook, Instagram, Twitter, YouTube, WordPress, Google+, and Pinterest) have their own privacy policies that explain how third parties providing services like them can collect, use and protect your information.

THIRD PARTY ADVERTISING

Please take into account that third party advertisements may appear on the Web and/or its social networks, such as banners, steal pages and other advertising formats. These advertisements, although permitted by the Company, may contain links to other web pages that are not controlled by it. If a user clicks on an ad, the advertiser will automatically receive the IP address. Likewise, these third-party advertisers may also download cookies to your computer or use other technologies to measure the effectiveness of their advertisements and personalize their content. This allows the ad network to recognize your computer each time you send an ad in order to measure its effectiveness and personalize its content. The Company does not have access or control over the cookies that third-party advertisers can download, so we recommend that you carefully read their security and data processing policies. In any case, the Company guarantees that third parties do not have access to user information stored on the Web, nor is information provided to them, unless the user voluntarily decides to share it with them.

CHANGES TO THIS PRIVACY POLICY AND TERMS OF USE

The use of the Web and any dispute arising from it are subject to this privacy policy and conditions of use.

The Company reserves the right to modify or update this privacy policy and terms of use at any time and without prior notice. Changes to it will be posted on this website so that you can always see the latest version.

When the Company makes a change, it will publish it in this section of the privacy policy and conditions of use and will indicate the new effective date of the rules at the top of this page. Therefore, users are advised to review it regularly.

Likewise, the Company will not use or communicate the personal data that the user provides according to this privacy policy for other purposes than those informed in this policy, without previously informing him and giving him the opportunity to oppose said modifications on the use or communication of his personal information.

APPLICABLE REGULATIONS

All content found on the Web belongs to Central de Tursimo Interno, S.A., and is protected by copyright and other intellectual property rights. If any material is required, it must be previously authorized for its use.

The relationship between users and the company is governed by this privacy policy and conditions of use and by the local legislation applicable in each case. For all legal purposes, the law of the Republic of Panama will apply.